Being better prepared, getting higher grades, experiencing increased ease and convenience, improved affordability and retention—the benefits of BNC’s First Day® Complete program are significant, according to participating students. A recent survey captures student feedback and affirms the program’s continued positive impact.

Enhancements to our academic solutions and campus store operations make it even easier and more convenient for students to get their required course materials, and for our store teams to deliver superior service.

BNC continues to offer the largest merchandise assortment in the industry, with a fresh mix of the products students, alumni, parents and fans crave. New and notable this year: an expanded value program, exciting new fashion collaborations, more college living essentials and enhanced emblematic supplies to support the academic journey.

College Comfort is Barnes & Noble College’s latest initiative to support students across their entire academic journey. A convenient, one-stop shop for college living essentials at the campus store, this collection is specifically designed for stylish, small-space living. It includes creative options for storage and organization, damage-free room décor, well-being and more.

In our annual Student Pulse survey, college students expressed high levels of satisfaction with their BNC campus store, including the overall experience, excellent customer service and quality of the dedicated, local store team. The campus store remained students’ #1 destination for course materials and school-branded apparel.

In a recent survey, students confirm that BNC’s equitable access program, First Day® Complete (FDC), made it convenient for them to get their required course materials and be better prepared for the academic term.

Consistent, exceptional customer service plays a vital role in supporting the highest priority goals of BNC’s college and university partners. We equip campus store managers and teams to provide the service, solutions and experiences that deliver better outcomes for students, faculty, and the entire campus community.

Three university leaders from Norfolk State University, Lehigh University, and University of Southern Indiana sat down to discuss their partnership with Barnes & Noble College on the First Day Complete equitable access program.

Three university leaders from Norfolk State University, Lehigh University, and University of Southern Indiana sat down to discuss how their First Day Complete equitable access programs aligned with their highest priority goals and missions.